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Terms of Service

Last updated: February 24, 2026

1. Acceptance of Terms

By creating an account or using Selvion ("the Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you and the Service operator.

2. Eligibility

You must be at least 18 years old and legally able to enter into contracts to use this Service. By using the Service, you represent and warrant that you meet these eligibility requirements. The Service is intended for business use only and is not directed at consumers or children under 18.

3. Description of Service

Selvion is a sales prospecting and outreach management tool that helps sales professionals organize contacts, plan calls, generate emails, and manage their sales pipeline. The Service includes AI-powered email generation, contact management, call planning, company research, and data enrichment features.

4. Account Responsibilities

5. Acceptable Use

You agree to use the Service only for lawful business purposes. You must NOT:

6. Your Data

You retain ownership of all data you upload or create in the Service ("Your Data"). You grant us a limited, non-exclusive license to process, store, and transmit Your Data solely to provide the Service to you. This license terminates when you delete your account.

You are solely responsible for ensuring you have the legal right to use, store, and process any contact data you import. The Service is designed for B2B sales outreach using commercially available business contact information. You represent and warrant that your use of contact data complies with all applicable privacy laws.

7. AI-Generated Content

The Service uses artificial intelligence (OpenAI) to generate email content and recommendations. You acknowledge and agree that:

8. Credits and Billing

9. Email and Communication Compliance

You are solely responsible for compliance with all applicable laws when using the Service to send communications, including but not limited to:

Important: You are responsible for including an unsubscribe link and your physical business address in every commercial email sent through or generated by the Service. The Service provides tools to manage opt-outs, but enforcement is your responsibility.

10. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

Our total aggregate liability for any claim arising from the Service shall not exceed the greater of: (a) the amount you paid for the Service in the 12 months preceding the claim, or (b) $100.

Some states do not allow the exclusion or limitation of certain damages. In such states, our liability is limited to the fullest extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Service operator, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

12. Dispute Resolution

Informal Resolution: Before filing any formal proceeding, you agree to first contact us and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration: Any dispute arising from these Terms or your use of the Service that cannot be resolved informally shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA). The arbitration shall be conducted in the State of California, unless otherwise agreed.

Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between us individually. To the fullest extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any dispute to be arbitrated on a class-action basis; and (c) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public.

Exceptions: Either party may bring an individual action in small claims court. Nothing in this section prevents either party from seeking injunctive or other equitable relief from the courts for matters related to data security, intellectual property, or unauthorized access.

Opt-Out: You may opt out of the arbitration agreement by sending written notice within 30 days of first accepting these Terms to the contact email below.

13. Termination

We may suspend or terminate your account if you violate these Terms, engage in conduct harmful to other users, or use the Service for illegal purposes. You may delete your account at any time through the Settings page.

Upon termination:

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law provisions. For any disputes not subject to arbitration, the exclusive venue shall be the state and federal courts located in California.

15. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated to registered users via email or in-app notification at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance of the new Terms. If you do not agree to the updated Terms, you must stop using the Service and delete your account.

16. Severability

If any provision of these Terms is held to be unenforceable or invalid by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Service operator regarding your use of the Service, superseding any prior agreements.

18. Contact

For questions about these Terms, contact: legal@YOUR_DOMAIN.com